After all kinds of flight delays, I was forced to get on a flight which arrived at an airport far from my home. However, my luggage did not arrive on the same flight. I had waited for half an hour to report to somebody at the UNITED BAGGAGE SERVICE with my address and phone number at midnight. I was repeatedly promised that the baggage would be sent to my provided address. However, in the evening of the following day, a message from UNITED asked me to go to the airport to pick up my loss bag. UNITED lied to me once again. This airline will do everything at the expenses of the customers for its PROFIT. UNITED--The worst airline.
