Thanks for your reply! I will write a letter (so time consuming and and sometimes pointless) I did reach a supervisor in the baggage area (just dumb luck, they are not supposed to talk to you) so she said to forget getting anything by mail acknowledging receipt of my paperwork because the address was wrong - she assured me they received it ( I already knew that) and were "intensiifying their search for my bag. So, I'll either get a call that they found my bag (not gonna happen) or in 3 months or so, I'll get some sort of a check - The whole thing puts me off bag checking in the best of circumstances. I appreciate your comments.
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