TSA lines and security lines at airports have NOTHING to do with an airline. you have a problem with security lines at airports, talk to the TSA. Delta doesnt determine how many agents should be available. believe me, i worked at an airport and not ONCE did we tell TSA how many agents to have available. the lines the agent fed you are BS. never recieved tsa pre clearance? talk to the TSA, this is beyonds delta's control.
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