[Butch Cassidy Slept Here]

Joy,

Maybe it wasn't your intention to sound like you don't "support the troops." But, that is the way your message comes across. Posts like this do not help the cause of passenger rights. It simply turns-off those who, otherwise, might back the passenger rights movement.

Soldier, in his other post, was on the right track. If the aircraft charter business the military gives to US airlines was handed-out on the basis of the quality of service airlines provide to the general public, you might see a change of attitude--for the better--on most US-based airlines.

Unfortunately, right now, the only airline that would qualify for military charter business, if the standard of quality was applied, would be a foreign one. Using a standard of "the least of all the evils," Continental would qualify under that rule.