i don't think you can blame AA's policy for the dog, I've never known dogs to just up and attack someone like that, usually they are very obedient. I sat next to a service dog (Off duty police dog) once and didn't have a problem the entire flight. That dog on your plane had issues that were unforseen by the airline.
what would be the difference if the dog was an off duty police dog or an on duty one? I think if the dog is fussy it will happen either way.
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