""this ticket was still valid as long as I renew the ticket over the phone and was under the impression that as long as I continue to call this ticket would remain valid.....""
You were under an "impression". So when your impression doesn't fit with reality, then you complaint....
An airlines doen't work with impression but rules and facts. You should have your facts straight. Period.
BTW , where did you get this idea that the more you call , the longer the ticket is valid?
Pure madness..
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