May I ask why, when you realized the outbound travel date was incorrect, you simply took mattewrs into your own hands and bought the additional tickets instead of contacting US Airways? Their call cenetr reprersentative would have advised you of what needed to be done to correc the error and that purchasing one-way tickets for the correct outbound date would result with the situation you now find yourself in. In many instances if you notice an error after booking online and call the airline immeditely they will waive the change fee to correct the error some even up to 24 hours after the tickets are purchased. If you wait longer the airline cannot differentiate a reques tdue to a booking error or if there was a change in plans and the passenger now wants a new departure date which would under their COC incur chnage fees.
Could you please answer the following questions for me:
Would you say you are an experienced or inexperienced traveler?
Did you book the tickets on US Airways' website or another travel website like Orbitz or Expedia? Was it oyur first time using the website.
How soon (in hours or days) after purchasing the tickets did you realize the error and then how soon after that did you purchase the additional tickets?
I may be able to provide some mediation with US Airways based on your answers to these questions but please be compltely truthful.
Thank you.
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