Complaint: Check-in / Boarding Stranded in FL !
View Single Post
  #7  
Old Nov 26, 2012, 2:37 PM
cortney cortney is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2009
Posts: 288
Default

no. but the OP stated he waited in line at the counter for at least 40 minutes...that IMO is not very long, on a busy travel day. who knows what the problem may have been. agents just slow, computer problems, passenger not wanting to pay for baggage, overweight bags, etc. then he/she states they waited at least another 40 min. to drop off the bags. I have been through FLL on spirit and HIGHLY doubt this. then 45 min. for security...this i can believe. took me almost that long to get through the crew line on a non busy travel day. airlines (especially in this economy) aren't going to spend more to train people for the holidays or are they going to put more employees on. should they? hell yes! but we all know they wont, and the customer suffers.