Complaint: Canceled / Delayed / Overbooked Paid Business Class, Bumped Down to Coach
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  #5  
Old Nov 28, 2012, 6:43 PM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,113
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Quote:
Originally Posted by Matt_FLL View Post
You may want to request a cash refund.

Otherwise they'll give you a travel voucher which is only valid for one year. Further, in some cases, you can only redeem it at an airport!
I believe the traveler is getting both. I like to pay attention to detail. Here is a quote from the OP. The bold is mine for emphasis.

Quote:
Originally Posted by ca3nasurya
Delta rep told me that they will refund the price adjustment for that portion of the flight and issue a $600 travel certificate for her