Quote:
Originally Posted by harrietalden
My wife and granddaughter are scheduled to fly tomorrow, 11/29. For the past three days the following has occurred:
Phone calls to the airline has been answered with a recording stating that they are too busy to answer their phones;
Emails to the airline have gone unanswered;
Live online chat does not work.
Today, 11/28, when my wife tried to check-iin with her confirmation number at 11:30 am for an 8:55 am flight on 11/29, the reply she received was "You can only check-in between 24 hours and 60 minutes before yoiur flight.
Allegiant is inexpensive - I guess they believe that they can ignore even a semblance of customer service.
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It also sounds like their IT department was doing some updates on their res system and other things. I do not see any kind of details except that you had some issues checking in.