I hate airfrance
I book a flight for my sister with Air France from Colombia to Hong Kong a week ago. I was helping her to do the on line check in and it didn't work. Just called Air France and they said that the ticket had been cancelled. After calling three different people in three different countries I was told that it had been cancelled because the name on the ticket was different to the name in the credit card. No one informed us about this cancellation. They said that there was nothing the could and if she wants to travel tomorrow she has to pay for the ticket is cash,at the airport, even thought the payment has already been deducted from the card! So I said ok. but are there seats available? they said no. The flight is in about 10 hours.... staff mostly rude, unhelpful, I am very frustrated!
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