i can now report that the 80,000 air miles I had earlier this year (2012) have been eroded by klm/af to 13,000 even though I booked a flight for 2 to Paris on 23rd Dec 2012.................I used to fly with KLM every 3 months to the Far East for 7 years...........mostly business class.............now because of a heart bypass operation I have not travelled for over 20 months they deduct so much per month until it is ZERO.
20 months is a very short life eligibility. My companies have spent approx £70,000 on flights with KLM/AF because of easy access to Far East...............but no more.............apart from the Amsterdam-Beijing aircraft being archaic and the dutch stewards thinking they are part of the "master race" - no wonder they are called the UNDUTCHABLES............I will not be using them again ...........I would rather endure the clutter of Heathrow and fly Singapore Airlines - which i have done on the new A380 air bus - smooth flight - and attentive civilised stewards........
