Complaint: Frequent Flyer Program Executive Club, waste of paper
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  #1  
Old Dec 29, 2012, 7:13 AM
dylanwyatt dylanwyatt is offline
 
Join Date: Dec 2012
Posts: 8
Default Executive Club, waste of paper

BA FIND SOMEONE ELSE TO USE.

I have tried upgrading twice now on flights to GND, and twice been refused as seats are not avalailble, I have e mailed customer relations, only to be told that yes there are seats at a cost of £750 one way, even though it says on their site £460.
I have 41000 avious and now cannot see the point of them, or the club, as you cant spend them.
Both Virgin and Delta fly to where I go and at present are cheaper.
I am amazed that a company who seems to be paying out in fines, and also lost profits, can so easily lose customers this way.