Hi there,I also had a bad experience with eDreams.Here is a page I started for people that have been wronged by eDreams.
Please go check it out and if you want,please join and share your experience with this unethical and unprofessional company.
I am starting up Twitter,Google+,Youtube and WordPress blogs in the same manner!
The goal is to get as many people with grievances to let it our on this page and warn others.
Let's shed a light on this horrible company!
Regards.
https://www.facebook.com/EDreamsNightmaresVictimsUnite