[vm28]

I traveled in Gulf Air and I was carrying brand new 40 inch LED TV which in company packing and with extra wrapping.

But after reaching home, I found screen was damaged. I called their customer care and complain about it.

They provided me one email address and asked me to send complete details on that email id. I sent email with all the details but not received any response. I again called customer care and then they forwarded email to their Central Baggage Tracing Department. After waiting for couple of days without any response, again I called them and they said they are investigating the matter and asked me to wait for 7 days.

But it’s already 22 days, still I have not received any proper respond. Now when I call their Central Baggage Tracing Department, no one attend the phone and their customer care says, I have to follow up with Central Baggage Tracing Department. I have sent many emails but no response.

It seems they are not at all bother about their customer... pathetic service and customer support... Beware people and not to travel through Gulf Air...