Complaint: Reservations Emirates - Horrific Service
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  #3  
Old Jan 14, 2013, 9:12 PM
smaqbool smaqbool is offline
 
Join Date: Dec 2012
Posts: 6
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Thanks for the advice The FAA, appreciated.

Yes it was the travel agency who said there would be no additional charges. I simply asked if I needed to change any dates before or after travel would that incur any charges, the only charge he told me about was a change of date on the return leg which would be about £75, on the travel date he said there won't be any charges if you want to change it.

The reason I asked this at the time of booking was because I knew I may need to change the date going and/or returning due to other commitments.

I don't expect Emirates to do anything about it to be honest, the mistake is on the side of the travel agent who told me there wouldn't be any charges. I spoke again to Emirates who said they can't deal with the issue as it was booked through a travel agent, they can only change the date after the departure date, so for the return flights.

Thanks for your advice and help again. Much appreciated.

Shaz