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Etihad does not realise they are gradually loosing customers including their frequent flying members.
They gain new customers and lose old once, but it is a matter of time until they feel the impact.
We are 9 siblings most with children.
There are some 45 people in my family may god keep and protect us.
We all flew with Etihad and my 3 of my brothers and a sister are their member, but after what has happened, especially as it was a matter of life and death and Etihad showed no care in the world when other airlines would no one in my family would fly with this airline again.
However in the meantime people should post on their Facebook in order to get their attention.
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