Complaint: Canceled / Delayed / Overbooked Pilot/dispatch incompetence
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  #3  
Old Jul 20, 2008, 7:25 PM
kathyann kathyann is offline
 
Join Date: Jul 2008
Posts: 2
Default they don't care about the customers, sherlock!

First, the refueling took more than 45 minutes - we boarded in 15 the first time. and Second, the whole point of my aggravation: BEFORE WE LEFT THE GATE and the gas hose (the FIRST TIME) we already knew there had been a delay due to weather. we already knew there was a line to take off. It's the pilot + airline dispatch's JOB to calculate fuel = NOT THAT HARD when the delay part was already OVER and you could count the planes in front of us. They are trying to save fuel, and those little regionals hire guys with barely 500 hrs and pay them $20,000 if they're real lucky (not exactly top gun, duh, and english was not our pilot's first language). THEREFORE the point is they screwed up my schedule and everybody else's with their stupidity - the extra delay (past the 30 minute weather part) was UNNECESSARY if they had done their job properly when they fueled up the first time.