Well, here we have the classic dispute. The FA behaving like a sky Nazi..but a passenger who refuses a command. The airsafe mode is accepted by most airlines only once the aircraft is airbourne and the seat belt signs have been turned off. There is no valid technical reason for this, other than an over abundance of caution. The problem is that the airline policy requires it, and so passengers must obey the command of the FA and turn it off.
This gives the FA power and many FA's are too stupid to know how to handle such power, and so these kind of abuses happen again and again. You will get no where with this complaint...they will simply say it was all your fault and it is your word against theirs.
Sky Nazi attitudes are prevalent in the US... and there is sweet FA anyone can do about it, because airlines are unwilling to confront the thieving and bad attitude of their staff in the US. Over the last two decades the average US airlines have fallen in rank on Skytrax from 5* to 3* which is about the same as the national airline of Papua New Guinea.
On the other hand.. you could have just switched your phone off....
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