[Rachael84]

My husband and I are having a problem. He got a voucher for a flight he had to cancel due to my military orders changing. We have a voucher number. We went to book 2 round trip flights, using this voucher, and the agent quoted us the discounted price from using it. Come to find out on our credit card bill, we were charged the full amount!!! we're outraged. He called customer service, and the rep said we have to contact them AFTER our flights in order to get the refund. I'm sorry, but this doesn't sound promising. Is there any guarantee we'll get reimbursed? Anyone ever heard of them doing this? We better not have paid $700 RT for 2 flights to Florida.