I am assuming the following: (1) This is a POSTED (not pending) charge on your credit card, (2) You are using funds from a previously cancelled electronic ticket in your husband’s name, and (3) The new ticket is for your husband ONLY.
If the above is true, I believe that you have been misinformed by the Delta agent.
When an agent tells you to contact Delta AFTER your trip, that generally means that they expect the situation to be handled by the Customer Relations department. Who are they? These are the folks that (in most cases) provide discretionary compensation AS A GESTURE OF GOOD WILL. Most importantly, that means that the agent most likely did not think that you were entitled to use that voucher as per their policy, and was HOPING that the Customer Relations department would help you out as a gesture of good will.
I strongly suggest that you immediately read the policy on using that credit. If you are truly entitled to it, you MUST resolve this BEFORE you fly with the RESERVATIONS DEPARTMENT. Once you fly, they have provided the service, and you are not entitled to anything. Good luck and let me know how it goes.
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