Airline compensation
I filed a disabled person complaint with the Department of Transportation and got a reply back with a copy of the letter they sent to Airtran demanding action. I got a call that day from Airtran saying that I had misread the letter and they were sending me a check for the wheelchair. I didn't misread the letter, but the caller said the paragraph with the settlement must have been inadvertently deleted. At any rate I got the check for what I paid and was able replace the wheelchair with it.
|