I think they were a bit rigid, but the tone of your story is ridiculous. You make it sound like you were being deprived of your human rights and dignity. There are places to sit with a child all over Heathrow and there are baby feeding stations all over the place too. You were not, under the rules, entitled to this service. You were asking them to waive the rules for you and they declined. I think they could have and it would have been good PR, but your attitude of entitlement may have had a bearing on this.. There is an undercurrent of princess with attitude in your posting.
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