AirFrance penalising me for their mistakes
I am so very dissapointed with AIRFRANCE AND WILL NEVER TRAVEL WITH THEM AGAIN!! They refuse to refund me nearly €1400.00 for a mistake that was theirs. I mispelt my email and never recieved my confirmation email and when I called them they insisted I never made a booking and it was propbaly a website error. I rebooked alternate flights and after seeing nearly €1400 from my credit card rang them and the third girl found my flights. I think this is AWFULL as I cannot afford the debt in current times and they just dont care!!!! terrible customer care!!! is this how you treat your customers ?????
Noelle O Connor/Dowdall
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