Complaint: Canceled / Delayed / Overbooked Air France-incompetent
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  #6  
Old Mar 8, 2013, 7:35 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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Which country do you live in? Did you notify them within 24 hours of making the booking. In many European jurisdictions Air France would have to reimburse you under these circumstances. I would contact the local competant authority in Europe if you made the booking from a European country. It may well be that other non European countries also have rules relating to such bookings, but you should not give up. (Incidently, it helps to give more details of your complaint on forums like this, as you are more likely to get advice on how to resolve things).