Complaint: Reservations Online Reservations not possible.
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  #2  
Old Mar 16, 2013, 7:13 PM
Upset w/reservations Upset w/reservations is offline
 
Join Date: Mar 2013
Posts: 2
Default Happy with their response

I sent an email to AA explaining my frustration with their website and the fact that I had to pay $25.00 just to book a ticket over the phone. They responded back to me within 3 hours and refunded my $25.00. I know $25.00 isn't that big of a deal but it's the principal and I'm very satisfied with their response, Way to go AA. Another Happy Customer.