Now THAT is priceless. Leave it to an Airline Employee to attack the credibility of the customer. Perfect. My point is proven.
As for your points:
A) I am Premier Exec right now, because I flew more than 50K miles last year.
B) You DO lose 1K status if you don't achieve 1K status each year. Your status expires on March 1, 14 months after the year you achieved your status. Read your manual, know your rules.
C) The flight time from LAX to IAD is 5 hours not four.
D) I have sat middle for 21 hours. LAX to Sydney.
E) I'm flying with 2 kids and a spouse on red-eye. I'd like them to sit together.
F) I don't expect to be treated any differently at the counter when I ask to be seated together, as a premier exec, and they give me 4 middles in the back, and a big, insincere, "I'm sorry there's nothing I can do." BS.
I'm bitching about the policy of only allowing one companion into EcoPlus when you're a premier member. It discourages families to travel together. Even the snotty manager, Ms. Banks, agreed.
I'm complaining because I have special circumstances that include the death of my kids' grandmother, $600 in non-recoverable fees, $2,700 in plane tickets, and no seat assignments.
I'm complaining because I am a long time, high revenue, loyal customer with some degree of status. I know Premier Exec means nothing to United, I know I mean nothing to United.
Go back and check your facts with your manager before you attack a customer again.
Thank You for proving my point exactly!
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