Complaint: In-flight Issue Delta Nightmare - In First Class!!
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  #4  
Old Jul 22, 2008, 6:59 PM
abutterfinger25 abutterfinger25 is offline
US Department of Transportation Employee
 
Join Date: Jul 2008
Location: Washington Metro Area
Posts: 197
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Of course he did not want the rif-raf in coach using the first class lav. Afterall, those Delta first class lavs all are marble coated with frangrence soap!

In all seriousness though, many carriers do have a policy that passengers must use use the lavatory in the class of service that they paid for (Off hand - not sure what Delta's stance is, any Delta employees care to comment?). This stems from a TSA directive (or past TSA directive, they keep changing and it is kind of hard to keep them straight) that said that on international flights, passengers can only use the lavatories in the front of the aircraft if they are assigned to a seat in the front. Or basically - the lav located in first class is for first class passengers only.

If someone experienced this repeatedly on flights and then suddenly had a carrier not follow this pattern, I can understand how someone would expect that the bathroom is for first class passengers only.

As for the original posters other points, that sounds like someone who is still expecting pre 9/11 service in a post 9/11 enviroment. (Please note, I am not using 9/11 as an excuse, it just is a good reference point to mark the change in the industry.)