Dangerously tight quarters
While I understand that the cost of operating an airline has increased significantly due to fuel costs, etc. I cannot agree with Spirit's decision to make up for their low costs at the expense of customer comfort and safety to be truthful.
We flew last week from FLL to BWI and thankfully it was only just over a two hour ordeal. I am 5'8, my husband and son 6 feet tall. MY knees were literally jammed into the seat back in front of me. None of our seatbacks reclined...bad if you wanted it, but good as your kneecaps would have been smashed into your chest if the person in front of you could recline!
Being a former Flight Attendant for a major airline, I can say I consider this a safety hazard as well. Considering you are required to put your head down and do your best to grab your ankles in prep for an emergency landing....literally impossible with the seating arrangements on that flight. I am in decent shape and still had to stand up to bend down and get to my purse under the seat in front of me.
Also, the fact that bags can only weigh 40 pounds where most airlines are 50, plus the charge per bag, plus the charge for a carry on bag, plus, plus, plus....they might as well be a full service carrier and charge more per customer and have happier clients with repeat business.
I intend to follow up with the airlines, but I can honestly say I'll be happy to never fly with them again unless I am guaranteed a safer, more comfortable inflight experience.
Flight Attendants did their best and ground/check-in staff very friendly.
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