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Old Apr 2, 2013, 3:36 PM
ttowles ttowles is offline
 
Join Date: Apr 2013
Posts: 1
Default Bad Bad Bag fees - Never use spirit Airlines

I flew on Spirit last weekend from Mesa-Phoenix to Denver, they recommended I pay for bag fees online so I did, ($120 for 3 bags) but when I got to the airport they said there were no bag fees paid for, so I thought maybe the charge didn't go thru, so I gave them a credit card and they charged $45 per bag or $135.
Then I found out that indeed they had charged me for 3 CARRYONS! But now they refuse to refund the $120, even though there is a note in the file saying we had no carryons. They offered to give me a $120 credit that would expire in 60 days! I will never use Spirit again.