my all story
In regard to what occurred, my flights were coded Lufthansa
the flight was operated by Air Canada, I and my son were present for check-in 1 hour and 20 minutes prior to departure.
Air Canada agents advised that this was insufficient time to complete
the check-in process, and directed me to the Lufthansa counter to
have our tickets reissued for a later flight. Unfortunately, the carrier was unable to re-issue our tickets, and advised us to contact your travel agent. Although I requested the carrier contact our travel agent directly, I was advise that they were unable to do so.
As a result, we were only able to travel 4 days later, on April 29th.
When our agent reissued our tickets, we incurred additional charges
of $840.00.
When I did present my self for check-in for my new flight, the process took less than 15 minutes.
Right after what happened I contacted Air Canada, Lufthansa and flightnetwork where I purchased tickets with request to investigate my situation, they were pointing arrows at each other, and were not willing to help me.
At last I contacted CTA and they helped me, I was reimbursed overpaid money by Lufthansa.
Now I wounder if I can clam consequential damage, and if I am entitle to such damage.
I was pregnant at time when all happened, was crying not sleeping, my residence is two hours of drive from airport, so my husband had to drive me back and forth. I don't know what to do now.
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