[pwarrington]

Maybe what I meant to say was they are not showing any customer service ethics and maybe its in their culture, sorry about that.

Ive actually been flying with KLM for some 20 years, about twelve years ago Airfrance took over, the airmiles awarded have gone down and prices increased.

At the ten year point of being Platinium I needed two more flights to be platinium for life, but my father died and I had to fly home at short notice so I used my award miles. Guess what well those flights didnt count and now Im gold.

I complained of course but hey they are french. Well that says it all.

By the way I do actually get out and about with other airlines its just this crowd have a manopoly on the airport where I live.

Have a good day