Quote:
Originally Posted by ellis379
I have repeated twice where I saw the check in time. I have also compared the itinerary from today's flight, to the itinerary for the rescheduled flight and an added expense. The new itinerary for the flight I have Sunday does state the 45 minute check in deadline. Whereas the one for today stated 30 minutes. And being late is not my issue anyhow, my issue is being 3 minutes late for check in policy and rather than Air Canada exercising any customer care, I am shown the door. My interview with Ctv will reflect that. Maybe if more people would share their bad experiences with Air Canada less people would fly with them and they would realize they have customer service issues.
I am not sure what you do for a living, but judging from your attitude, vocabulary and complete lack of concern for a customer, you should fill out an application at Air Canada Customer support. Thanks.
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if they change it for you they have to change it for everyone, thats why they have policies in place such as deadlines
they still have to do flight manifests, standby passengers, etc so to you while it may be a few mins, you were still late while others were on time and the seats may have been given to a standby passenger