The point is this. If Air Canada emailed an itinerary to the customer stating 30 minutes, then changed their policy April 10th, to 45 mins, they had two options. 1. Honour the agreement made at the time of booking, or 2. Email the customers to advise them o the change. As they did neither, I think they have a point.
However, i would never arrive at an airport with such a small margin for error. Airline employees are notoriously obnoxious and take pleasure in exercising their "power".
|