Quote:
Originally Posted by jimworcs
The point is this. If Air Canada emailed an itinerary to the customer stating 30 minutes, then changed their policy April 10th, to 45 mins, they had two options. 1. Honour the agreement made at the time of booking, or 2. Email the customers to advise them o the change. As they did neither, I think they have a point.
However, i would never arrive at an airport with such a small margin for error. Airline employees are notoriously obnoxious and take pleasure in exercising their "power".
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What is this "power" you think the airline employees have, aside from yes and no. Do you know that we are judged based on our performance, and how quickly we can process the passengers, and turn the aircrafts around. Before you consider typing your reply, put your self in our shoes for once, and think about how you would perform given a 150+ seat aircraft and a limited amount of time to perform the turn. I have closed cabin doors, and left people only to have then get ticked off, and some use the lame excuse trying to park the car thinking that the airlines are responsible for that, or for what happens on the roadway leading into the airport. I take no pleasure in that, but I can not explain any delays unless it is out of my control like maintaince, or GDPs etc........