Complaint: Frequent Flyer Program Downgraded to Ivory level by Air France
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Old Apr 27, 2013, 8:30 PM
A320FAN A320FAN is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Jan 2011
Posts: 363
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Quote:
Originally Posted by shaft View Post
Having been a Silver Flying Blue member for 2 years, I suddenly realized I had been downgraded to Ivory level without any notice and without any explanation.
My emails to AF just received automatic replies. AF customer service is really horrible. Chez Air France, le client n'est PAS roi!!!
Have you done any flying or used any of their qualifying partners to maintain your status in the FFP? If not then you deserve to be downgraded.