Quote:
Originally Posted by Lufthansasucks
thanks again that is very helpful.
doesn´t what Lufthansa did go way beyond their terms and conditions? they didn´t just do a fare recalculation they actually cancelled my booking and made my rebook it with a new booking fee? also it states that the fare recalculation is based on what the fare would have been at the time or reservation- Clearly the fare for only one flight would have been less that the cost of both flights at the time of reservation.
Even with their one-sided terms and conditions I dont think it would have been possible to have predicted this cancellation.
|
Actually it is 'within' their terms and conditions. See 3.3.2 from Jim's post. You need to call them to change "any" aspect of the carriage, in advance of the flight time.
This is not just Lufthansa policy. It's pretty much the standard for all airlines. They apply the "No-Show" rules if you skip even one leg of the journey, effectively cancelling the rest of your itinerary.
Also, "cost of one-way flight < cost of return flight" is not always true (although logically they should be).
Not that I agree with any of the above rules, but it's the sad reality for now (unless govts do something about it).