Unnecessary
The eye mask is a small factor. But I paid well over £800, for a 12 hour night flight, I don't understand why every other airline can provide that (and much more) yet BA can't.
But thanks for your helpful post. If you think it's acceptable to experience service that makes you feel like a piece of s**t on the bottom of someone's shoe leaving them in tears at the airport then I suggest flying BA-you'll have a ball.
|