Complaint: Canceled / Delayed / Overbooked Customer Care line??? What a JOKE!
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  #5  
Old Jul 23, 2008, 8:13 PM
Joy Joy is offline
 
Join Date: Jun 2008
Posts: 3
Default response from continental

I just wanted to let you know - I did receive a formal written apology from Continental as well as a check to reimburse my rental car. I was pleased (and surprised).

Joy