Complaint: Customer Service US Airways Steals From Its Customers
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  #12  
Old May 13, 2013, 3:35 PM
AirlineSympathizer AirlineSympathizer is offline
 
Join Date: May 2012
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Quote:
Originally Posted by stonecold_1981 View Post
However, I think Jim's point applies to the an average or even an above-average traveler. There is no reason for such a person to be loyal to a specific airline. The benefits don't justify the cost (in this case cost includes the $$ as well as the service-compromise that people make while selecting an airline).
For an "average" person I might agree with you...but there are still some FFps without expiration out there. People can still get themselves an occasional free ticket with no real extra effort or cost.

25K miles a year, btw, is nothing. AA's top tiers do 100K. Airlines remove (and indeed, add) benefits all the time. This is nothing new. As I have said, mergers and bankruptcy will eliminate any benefits you had with any company - airline or not. It's silly to state that as an example, when there are a lot of other good ones. I never fly United because I find them personally, a terrible airline....so no clue what they do.