You will get no argument from me that airline staff are often misleading and capricious in the way that they apply rules and regulations and often use the "rules" as a means of "punishing" passengers they have taken a dislike to or as a way of venting their fury.
Neither will you get an argument from me that virtually every airline on the planet applies their rules inconsistently. However, when you travel with an airline, you agree on purchase, to the often highly one sided and unfair Terms and Conditions of Carriage. My point was simply that they are totally explicit and clear in these on the piece count and have illustrations. They also say what the exceptions are to this (for example, you may have some duty free bags on top). No where does it say that a laptop is an exception.
You will get no where if the airline is within it's rights was my point.
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