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Old Jun 11, 2013, 1:20 AM
pattis pattis is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Aug 2007
Location: U.S.
Posts: 147
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If you call only to inquire about change fees they do not know if your real intention is to inquire or actually cancel. You need to make sure they understand that you actually want to cancel, not question.