Complaint: Canceled / Delayed / Overbooked Cancelled flight
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  #2  
Old Jun 18, 2013, 6:38 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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Airlines should be forced to pay compensation where they change a schedule which is less advantageous than the one booked. The one sided nature of contracts is outrageous. If the customer had requested a change, the cost would have been enormous. My suggestion, if the airline makes a change to a flight after a confirmed booking, they must pay in compensation an amount equivalent to the fee they would charge the customer to make a change.