Canceled flight, 14 hour delay, United could care less
My flight from IAH - SLC was delayed, overbooked, delayed again for mechanical reasons, then the crew walked off the plane because their shift was up and the flight was canceled. I got NO compensation and am still waiting to hear from United after I filed a complaint with them. I thought they were required by law to at least give a voucher if the cancellation is for mechanical reasons. The dozen or so airport employees I spoke to lied to me, gave me the run around; no one has authority to do anything. It took 17 hours to fly from Houston to Salt Lake City; think I'll drive next time!
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