Complaint: Customer Service cancelled flight, AA 181, 7/23/08. JFK to LAX
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  #2  
Old Jul 25, 2008, 1:45 AM
stephen stephen is offline
 
Join Date: Jul 2008
Posts: 9
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Yes this is the airlines' and their employees' strategy for coping with this age of cancellations, delays, terrible customer service and involuntary bumpings. They can do whatever they want and if you the paying customer gets angry about it, they will refuse to allow you onto the plane, if you are on it already but it hasn't taken off they will throw you out, if the plane is in air they will have the police waiting for you on arrival.