aa airlines
Please reconsider even if they are cheaper they will leave you stranded and mess up the plans even if you have booked way in advance.
Got an email 2 hrs(at airport as suppose to be) before leaving of a 3 hr delay time at airport tried to get on the flight going out before to the same place which left fine!
Flight then cancelled and no placement available on another flight for 2 days. If I buy another seat on another airline it was 200 to 300 more last minute.
At airport rep said we would get refund, followed with phone call next day rep. said saw the issue and would get a refund for both tickets. Wrote time and reps name who were friendly and seemed well informed. Looked on website for refund status 3 day no record of imput for credit and rep. said it is nonrefundable??
I input the info myself and now show at least its in the system.
Will post follow up....missed wedding and requested refund for the ticket home that I lost. I will not book again even if they are cheaper in the long run more headaches and money. I fly of alot and I book trips often for others, this is by far the worst airline and they give very hidden numbers to call etc. to resolve issues.
Be forwarned!!!
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