Complaint: Reservations Non-refundable tickets - advice needed
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Old Jul 1, 2013, 8:31 PM
azstar azstar is offline
 
Join Date: Sep 2008
Posts: 375
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You should be able to change the origin and/or destination by paying the applicable airfare, plus any change fee charged by the airline. However, in Europe, many agencies are "bucket shops". They sell tickets at a huge discount (with the covert approval of the airline) and those tickets cannot be changed. Period. If you look at your ticket receipt (the one that has the ticket number, travel dates, and fare class) and if it says "NO FARE" or "BT" or does not have a fare, tax, and total amount you are probably out of luck. I would take it to the airline office and they should be able to tell you.