Orbitz, CheapTickers, Travelocity, Expedia, etc., are all third party booking companies. The airlines do not run, or own them. The airlines are not responsible for problems that you have, with any of these companies, if you choose to book your fares through them. If this fare was not honored, it is something that needs to be taken up with Travelocity, not Delta. Basically, when you choose to book through someone like Travelocity, you are paying Travelocity to then go and make the reservation with Delta, for you. It would be much easier to just go purchase the ticket directly from Delta. As an airline customer service agent, I see more people with reservation problems, after they have purchased through a third party, like Travelocity.
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