Spirit is the bargain basement, and as with all "bargains" it can often end up costing more. It is for students, backpackers and travellers who don't mind delays and are prepared to take their chances...it is not for people who need to get where they are going on time and expect any level of service. You won't get any and they have at least the advantage of making that clear. If you hear the comments of their CEO, you would understand that.
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