Complaint: In-flight Issue Horrible Service, AA 181, 7/23/08
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Old Jul 25, 2008, 10:14 AM
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Quote:
Originally Posted by Silent Bob View Post
Think about it, if i were in those flight attendents shoes i'd be pretty ticked off having to answer the same question over and over.
Getting ticked off but keeping it to yourself while acting professionally and letting it out on your customers are two completely different things.

Let us not forget, Flight Attendants and Airline Employees get paid to do their job, while airline passengers pay money for their ticket, which ends up with Airlines, and is used to pay the very salary of those employees. Acting unprofessionally with your customers is tantamount to biting the hand that feeds you.

One side is the Customer while the other side is the Customer Service.

There is never any excuse for lack of Professionalism - in any industry.